Frequently Asked Questions

1. Click on the "Register" button in the navigation menu
2. Fill out the form with: username, email, password
3. Check your email for the verification link
4. Click the link to activate your account
5. Log in and start exploring!

Bonus: If you were invited through a referral code, you'll receive premium benefits!

We have multiple ways to discover movies:

• Search - Search by title using the search bar
• Browse by Category:
  • Popular - Most viewed movies
  • Top Rated - Highest rated films
  • Trending - What's trending now
  • Now Playing - Currently in theaters
  • Upcoming - Coming soon
• Filter by Genre - Action, Comedy, Drama, Horror, etc.
• Filter by Year - Find movies from a specific year
• Collections - Franchises like Marvel, James Bond, etc.
• Featured Collections - Hand-picked themed collections
• Keywords - Discover movies by themes
• Production Companies - Movies from specific studios

The AI Movie Assistant is your personal movie guide, available 24/7 to help you:

• Search movies - Find any movie in our catalog
• Get recommendations - Ask for movies by genre, mood, or theme
• Learn about movies - Get details about plot, cast, and trivia
• Answer questions - Ask anything about movies you're curious about

The assistant is powered by AI and has access to our entire movie database.

As a visitor, you have access to these features:

• Search movies in our catalog
• Browse collections and categories
• Ask for recommendations through the chatbot
• Ask questions about any movie
• Session memory - The assistant remembers your conversation during the current session

Limitations for visitors:

• No permanent conversation history
• Cannot save movies to watchlist
• Cannot rate or review movies
• No personalized taste profile

Create a free account to unlock all features and get personalized recommendations!

Logged-in members enjoy all visitor features plus exclusive benefits:

Personal Profile:

• Watchlist - Save movies you want to watch
• Watched list - Track movies you've seen
• Ratings - Rate movies and build your taste profile
• Persistent preferences - Your favorite genres, actors, directors

AI Assistant with Real Memory:

• Remembers everything - All your past conversations are stored
• Knows your taste - Uses your ratings and watchlist
• Truly personalized - "Want something like Blade Runner? Your last favorites were dystopian sci-fi."
• Never repeats - Avoids recommending movies you've already seen or been suggested

Advanced Recommendations:

• "For You" - Based on your complete profile
• "For Tonight" - Quick picks matching your mood
• "For the Weekend" - Longer, immersive experiences
• "Similar to what you've watched" - Based on your recent activity

Gamification (optional):

• Badges - "Sci-Fi Explorer", "Thriller Addict"
• Streaks - Consecutive days with activity
• Public profile - Share your movie journey

For logged-in members, the AI assistant builds a comprehensive profile from:

• Conversation history - Every movie discussion is analyzed
• Your ratings - Movies you rated 7+ are considered favorites
• Genre preferences - Extracted from your ratings and requests
• Watchlist activity - What you want to watch tells us a lot
• Past recommendations - We avoid suggesting the same movies twice

Example: If you've rated several Christopher Nolan films highly and asked about mind-bending movies, the assistant will prioritize complex, cerebral recommendations.

Your data is private and only used to improve your experience. You can delete your conversation history anytime.

The Watchlist is your personal movie list organized into 5 categories:

• Plan to Watch - Movies you plan to watch
• Watching - Movies you're currently watching
• Completed - Movies you've watched
• On Hold - Temporarily paused
• Dropped - Abandoned movies

For each movie, you can also mark it as Favorite (heart icon) for quick access!

1. Navigate to the movie page
2. Click on the "Add to Watchlist" button
3. Select the desired status (Plan to Watch, Watching, etc.)
4. Optional: Mark as Favorite if it's one of your top movies

You can change the status anytime from your Watchlist page!

Yes! Go to the "Statistics" page in your profile to see:

• Total movies watched
• Total time spent watching movies (in minutes/hours)
• Average rating given
• Favorite genres (based on your history)
• Distribution of movies by status
• Charts and visualizations about your viewing habits

1. Go to the movie page
2. Find the "Your Rating" section
3. Select a rating from 1 to 10 stars
4. Your rating is saved automatically!

You can change your rating anytime. All rated movies contribute to your personalized recommendations!

1. Go to the movie page you want to review
2. Scroll to the "Reviews" section
3. Click on "Write a Review"
4. Fill out the form
5. Submit!

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• Title - Review headline
• Content - Your detailed review
• Contains Spoilers? - Check if you reveal plot details
• Public/Private - Control who can see it

Important: Reviews may require moderator approval before going public.

Write quality reviews to become a Featured Reviewer!

When reading other users' reviews, you can vote on whether the review was useful:

• Helpful - The review was informative and useful
• Not Helpful - The review wasn't relevant

Reviews with many "Helpful" votes appear higher and increase the author's Review Reputation Score!

Featured Reviewer is a special status awarded to users who write exceptionally high-quality reviews.

Benefits:

• Special badge on profile and reviews
• Your reviews are auto-approved (no moderation required)
• Your reviews appear higher in listings
• Increased credibility in the community

How to become a Featured Reviewer? Write detailed, informative, and respectful reviews. Moderators award this status to users with high Review Reputation Scores!

1. Find the user profile you want to follow
2. Click the "Follow" button
3. You'll see their activity in your feed (if they enabled this option)

Follow vs. Friends:

• Follow - You follow someone (doesn't require reciprocation)
• Friends - When two users follow each other

Depending on the user's privacy settings, you can see:

• Avatar and bio
• Statistics: movies watched, total time, average rating
• Watchlist (if public)
• Public reviews
• Ratings (if public)
• Activity feed (if enabled)
• Followers/Following count
• Achievements and badges
• Community rank

The Activity Feed shows recent actions from users you follow:

• Movies added to watchlist
• New reviews
• Ratings given
• Achievements unlocked
• New follows

You can disable your Activity Feed in privacy settings if you don't want others to see your activities.

On every movie page, in the "Where to Watch" section, you'll find all streaming platforms available in Romania:

• Streaming (Subscription) - Included in Netflix, HBO Max, Disney+, Amazon Prime subscriptions, etc.
• Rent - You can rent the movie for a limited period (e.g., Rakuten TV)
• Buy - Purchase the movie to own it permanently in your digital library
• Free with Ads - Free viewing with commercial breaks
• Free - Completely free viewing without ads

Availability data is provided by JustWatch via TMDB and is updated regularly.

We display availability for the main platforms in Romania:

• Netflix - The most popular streaming service
• HBO Max - HBO, Warner Bros films and exclusives
• Disney+ - Disney, Marvel, Star Wars, Pixar
• Amazon Prime Video - Included with Prime subscription
• SkyShowtime - Paramount, Universal, Sky Originals
• Rakuten TV - Digital rental and purchase
• FilmBox+ - European and classic films

You can browse all platforms and available movies in the Streaming Platforms section.

Movies can be available in multiple ways on the same platform or different platforms:

• Subscription streaming - Included in the monthly subscription price (Netflix, HBO Max, Disney+)
• Rent - Pay a small fee to watch the movie for 48h (Rakuten TV)
• Digital purchase - Buy the right to watch permanently
• Free with ads - Free viewing supported by advertising (FOUND TV)
• Free - Completely free, no ads

On each provider's page, you can filter movies by availability type.

On every movie page, we display scores from trusted sources:

• Rotten Tomatoes (Tomatometer) - The percentage of critics who gave positive reviews. Above 60% = Fresh, below 60% = Rotten.
• Metacritic - Weighted average score from film critics (0-100). Green = positive (61+), yellow = mixed (40-60), red = negative (below 40).
• IMDb - Average of IMDb user votes (0-10). The most popular rating system for general audiences.

These scores give you a perspective on the film's quality before watching.

We use trusted sources to provide you with up-to-date information:

• TMDB (The Movie Database) - Movie information, cast, crew, posters
• OMDB API - Ratings from Rotten Tomatoes, Metacritic and IMDb
• JustWatch - Streaming availability in Romania

Data is updated regularly to reflect the latest information.

Each rating source has its own methodology:

• Rotten Tomatoes - It's a percentage, not a grade. 75% means 75% of critics gave positive reviews, not that the film is rated 7.5/10.
• Metacritic - Provides a weighted average, giving more weight to prestigious publications.
• IMDb - Reflects the opinion of general audiences, not critics. Popular movies tend to have higher scores.

For a complete picture, compare critic scores (RT, Metacritic) with audience scores (IMDb, site user ratings).

Featured Collections are themed movie lists hand-picked by our team:

• Hand-Picked - Careful selection based on themes, moods, and genres
• Various Themes - Seasonal, decade-based, mood-based, director styles
• Regularly Updated - New collections added frequently
• Like & Share - Save your favorites and share with friends
• Easy Search - Search by partial title or description (e.g., "horror" or "90s")

Examples: "Best 90s Sci-Fi", "Feel-Good Comedies", "Halloween Horror Classics"

Find them under Browse → Featured Collections in the navigation menu.

Premium offers exclusive benefits:

• Advanced Recommendations - Enhanced recommendation algorithm
• Ad-free experience - Clean interface
• Premium badge on your profile
• Detailed statistics
• Priority access to new features

How to get Premium?

• Through the Referral Program (invite friends)
• Awarded by moderators for valuable contributions

Invite friends. Get Premium. The more you invite, the longer you stay Premium!

Step 1: Find your unique referral link in your profile

Step 2: Share the link with friends

Step 3: When a friend:

• Registers using your link
• Verifies their email
• Uses the platform (adds a movie to watchlist OR rates a movie)

Account must be at least 24 hours old for the referral to complete.

The referral becomes Completed and you earn rewards!

Reward Tiers:

• 1 member → +3 days Premium
• 3 members → +14 days Premium
• 5 members → +30 days Premium
• 10 members → +90 days Premium (3 months)
• 20 members → +180 days Premium (6 months) ⭐

What you get:

• Premium days - increasing with each tier
• Bonus points - for the leaderboard
• Referral tier - Bronze → Silver → Gold → Platinum → Diamond

No card required, no payment. You control how long you stay Premium!

Yes! Visit the Referral Leaderboard page to see:

• Top users with most completed referrals
• Each user's tier
• Your position in the rankings

Top users receive community recognition and possibly permanent premium!

Go to Profile → Privacy Settings and configure:

Profile Visibility:

• Public - Everyone can see your profile
• Friends Only - Only your friends
• Private - No one can see

Individual Toggles:

• Show Activity Feed
• Show Reviews (public/private)
• Show Ratings
• Show Watchlist
• Accept Friend Requests

All settings can be changed anytime!

Access Profile → Notification Settings to control:

Notification Channels:

• Email Notifications
• Push Notifications
• SMS Notifications

Notification Categories:

• New followers
• Review comments and helpful votes
• Achievements unlocked
• Referral completed
• Premium expiration warnings
• New recommendations

Notification Frequency:

• Instant (immediately)
• Daily digest (daily summary)
• Weekly digest (weekly summary)
• Never

Yes! We are GDPR compliant. Go to Profile → Export Data for:

• Export Watchlist - All movies in your watchlist
• Export Ratings - All ratings you've given
• Export Reviews - All reviews you've written
• Export All Data - Complete data (profile, activity, statistics)

Data is exported in JSON format for portability.

If you wish to delete your account:

1. Contact the support team via email
2. Specify the reason (optional, but we appreciate feedback)
3. Confirm deletion

What happens after deletion:

• Your account is marked as "deleted" (soft delete)
• Profile becomes inaccessible
• Reviews may remain anonymized (for platform integrity)
• Personal data is anonymized per GDPR

Note: Super Admin can restore deleted accounts within a limited period.

Achievements are special badges you unlock by completing certain tasks:

• Watch your first 10 movies
• Write your first review
• Receive 100 "Helpful" votes
• Follow 50 users
• Complete 5 referrals

...and many more!

Each achievement brings Achievement Points that contribute to your Achievement Level!

See your achievement progress in your profile.

Your User Rank is based on the number of movies watched (Completed in watchlist):

• Newbie - 0-9 movies
• Movie Fan - 10-49 movies
• Film Enthusiast - 50-99 movies
• Cinephile - 100-249 movies
• Movie Expert - 250-499 movies
• Cinema Master - 500-999 movies
• Cinema Legend - 1000+ movies

Your rank appears on your profile and in comments/reviews!

Challenges are time-limited competitions created by moderators:

• "Watch 30 movies in 30 days"
• "Write 10 quality reviews this month"
• "Explore 5 new genres"

Rewards:

• Exclusive badges
• Achievement points
• Premium days
• Community recognition

See active challenges in your dashboard!

You earn points for almost any activity:

• +10 points - Add a movie to watchlist
• +20 points - Give a rating
• +50 points - Write a review
• +5 points - Receive a "Helpful" vote
• +100 points - Unlock an achievement
• +30 points - Mutual follow (friend)

Points contribute to your overall rank in the community!

Our algorithm analyzes:

• Taste Profile - Your genre, actor, director preferences
• Rating History - What movies you've rated and how
• Watchlist Patterns - What you add and when
• Similar Users - What users with similar tastes watch
• Review Content - Themes mentioned in your reviews

Each recommendation receives a Recommendation Score (0-100) based on how well it matches your profile.

Important: The more ratings and reviews you provide, the more accurate recommendations become!

Taste Profile is your cinematic preference profile, automatically generated from your activity:

• Favorite genres (Action, Comedy, Horror, etc.)
• Preferred actors
• Preferred directors
• Favorite periods (Classic, Modern, Contemporary)
• MPAA rating preferences
• Recurring keywords

Taste Profile Settings:

• Enable Recommendations - Activate/deactivate recommendations
• Public Taste Profile - Allow others to see your tastes
• Taste Profile Privacy - Control who sees your profile (Public/Friends/Private)

View and edit your Taste Profile in Profile → Recommendations → Settings

Yes! For each recommendation you can:

• Like - Excellent recommendation
• Dislike - Doesn't match
• Dismiss - Hide this recommendation
• Add to Watchlist - Add directly

Your feedback constantly improves the algorithm! Your Recommendation Engagement Score increases as you interact more.

Similar movies come from three distinct sources:

• Community - Suggestions from other members, validated by moderators
• Collections - Movies from the same curated collections (thematic)
• Genre Matching - Movies with common genres (Action, Sci-Fi, etc.)

In the "All" tab you see a smart combination from all sources, sorted by relevance.

Similar movies are ordered by a priority system based on source and recommendation quality:

The more upvotes a suggestion receives, the higher it ranks. Suggestions with negative votes drop or disappear.

1. Navigate to the movie page for which you want to suggest an alternative
2. Click the "Suggest a similar movie" button in the Similar Movies section
3. Search and select the movie you consider similar
4. Optionally, add an explanation of why you think they are similar

Your suggestion will be reviewed by moderators before appearing publicly. You will be notified when it is approved.

Members can vote on community suggestions to help improve recommendations:

• Upvote - If you agree the movies are similar, the suggestion rises in ranking
• Downvote - If you disagree, the suggestion drops or may be removed

Votes help the community see the most relevant recommendations first. Every vote counts!

You can switch between English and Romanian:

• Language Switcher - Click the language button in the navigation bar
• URL Prefix - Use /en/ for English or /ro/ for Romanian

Your language preference is saved automatically. All content including movie descriptions will be shown in your selected language when available.

1. Click "Forgot Password?" on the login page
2. Enter the email associated with your account
3. Check your inbox for the reset email
4. Click the link in the email
5. Set your new password

Security: The reset link expires after 1 hour.

Suspended: Temporary suspension for minor violations

• Duration varies (1 day - 30 days)
• You'll receive an email with the reason and duration
• You can appeal the decision by contacting moderators

Banned: Permanent ban for serious violations

• Spam, abuse, illegal content, etc.
• You can appeal within 7 days
• Contact support team with explanations

Prevention: Respect community rules and write constructive reviews!

Our system detects suspicious behavior:

• Repeated failed logins
• Rating/review spam
• Abnormal activity (too many actions too quickly)
• Unusual patterns

If the system detects suspicious activity:

• Bot Probability Score increases
• Moderators are notified
• You may be asked for human verification (CAPTCHA)
• In extreme cases, temporary account suspension

If falsely flagged: Contact support with details about your normal activity.

If you discover a bug:

1. Go to the Bug Reports section (if authenticated)
2. Click "Report a Bug"
3. Fill out the form
4. Submit!

ui.faq.q32.fields_title

• Clear and descriptive title
• Steps to reproduce
• Expected behavior vs. actual behavior
• Screenshots if relevant
• Browser and OS used

The team will investigate and notify you when fixed. Useful bug reports may be rewarded with premium!

We love user feedback!

1. Access Feedback
2. Create new feedback
3. Describe the desired feature
4. Explain why it would be useful

Other users can vote on your feedback!

• Upvote - I agree
• Downvote - I disagree

Feedback with the most votes gets priority in the roadmap!

For abusive reviews:

1. Find the "Report" button on the review
2. Select the reason (Spam, Offensive, Undeclared spoilers, etc.)
3. Add additional details
4. Submit

Moderators will investigate within 24-48 hours.

False reports: Abuse of the reporting system may lead to suspension!